The studio

DOSA Studio is a mat pilates studio in Santa Cruz, Guanacaste, Costa Rica, run by María Luisa, a certified instructor. Classes are held outdoors on the studio deck, in groups of up to six people.

Your account

To book online you need an account with your name and email address. Keep your access to yourself: everything booked from your account counts as booked by you.

Classes are for people aged 15 and over. Under 18s need the consent of a parent or guardian, given to the instructor before the first class.

Plans and classes

• Your first class is free, on any day and time of the schedule.
• The drop-in class is for a single day.
• The monthly plan gives you 12 classes to use within the month it is activated, up to three a week.
• Every plan is personal and non-transferable: only you can use your classes.
• Classes not used within their period are lost; they do not roll over.

Payments

Payments are made outside this site, by SINPE Móvil, cash or bank transfer. Once the studio confirms your payment, your classes are loaded to your account and you can book from the schedule.

There are no refunds for classes that were not used or that were cancelled outside the cancellation window.

Booking, cancelling and being on time

• Each class has six spots. When a class is full you can join the waiting list; if a spot opens up, the first person on the list gets it and is notified by email.
• You can cancel a booking up to 12 hours before the class starts and the class stays yours for another day. If you cancel later than that, or do not show up, the class counts as taken.
• Please arrive on time. Fifteen minutes after the start it is no longer possible to join and the class is lost, because the group has moved on.
• The studio may cancel or reschedule a class for weather, illness or force majeure. In that case your class is not lost: it goes back to your account.

Your health and safety

Tell the instructor before class about any injury, medical condition, pregnancy or restriction that could affect your practice, so she can adapt the exercises. You take part in the classes voluntarily and are responsible for practising within your own limits; if something hurts, stop and let the instructor know.

DOSA Studio is not liable for injuries caused by information you did not share, by not following the instructor's directions, or by conditions that are not related to the class.

Studio rules

• Come in comfortable clothes with a small towel and a water bottle. The studio provides the mats.
• Respect the other students and the instructor; the studio reserves the right of admission.
• Photos or videos of other people during class need their permission.

Personal data

How we handle your data is described in the privacy policy, which is part of these terms.

Changes and contact

The studio may update these terms; the current version is always the one published here, with its date. Questions or requests: on WhatsApp at +50660124324.

These terms are governed by the laws of the Republic of Costa Rica.